Service plans

We have a range of service plans to suit your business, which include:

  • Monthly or quarterly billing
  • Monthly or
    bi-annual meter readings

Our Aquacare services

We understand you’re busy, and want to get on with running your business, without having to think about water.
That’s why we do all the thinking for you.
We’re experts in how different businesses use water. We don’t focus on how much water you use; rather on how you use it and we love to help local businesses save as much money as they can.
Since 2011, we’ve helped our business customers save more than £3m.
We know that each business is different, so we tailor our advice based on your individual circumstances.
Our Aquacare services give you the knowledge and confidence to take control of the water your business uses.
If you need to make any adjustments, we’ll help you do those with minimal fuss and disruption to your business.






In 2017 things are changing for businesses

From April 2017, around 1.2 million business customers (businesses, charities and public sector agencies) in England will be able to choose who supplies their water and wastewater retail services. Retail services include things like water meter reading and customer services.

Find out more

Case Studies

Exeter City Council

South West Water Business Services helped Exeter City Council Policy & Commercial Development Officer, Jo Pearce, to save £81,000 on the Council’s water and sewerage bills in the first 12 months of a project.

See the full case study

Brixham Holiday Park

For one Devon business, the efficiencies identified by South West Water Business Services have delivered annual savings of almost £5,000 and reduced consumption by 16% - the equivalent to 1.2 Ml of water. 

See the full case study

Holiday Inn Plymouth

South West Water Business Services helped the Plymouth Holiday Inn to reduce their water consumption by 13% which equates to a saving of more than £13,500 over the year.

See the full case study


Water Retailer Shortlisted for National Business Award

01 Oct 2018

The firm, which trades regionally as South West Water Business, has already won the southern regional Workplace Wellbeing Award and now goes forward to compete against five other organisations from across the UK in the national final.

Phishing advice

20 Sep 2018

We have been made aware of a fraudulent email purporting to come from one of the water wholesalers that we work with being sent to one of our customers. In this case, an email was sent to a business claiming to be from South West Water, with the subject South West Water LOA and an attached Word Document called ‘Letter of Authority by South West Water’. The fraudulent email offered discounted water if personal information, including names, addresses, and bank details, was entered.