We’re open Monday to Friday, 8am - 6pm, and on Saturdays, 9am - 2pm.

Call us on 0344 406 8053, email us at customerservices@swwbusiness.co.uk or write to us at the following address:

South West Water Business
PO Box 9136
Bournemouth
BH11 0GF

Tweet us @SWWBusiness

For wholesale emergencies such as a burst main or supply interruption call 0344 346 2020.

We are part of Pennon Water Services Limited.
 

How we handle customer complaints

Good customer service is very important to us, but there may be times when we don't meet the high standards we aim to achieve.  If this happens, we'd like you to tell us; our code of practice on customer complaints takes you through the steps you can take.

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