Leak allowance application (H1)

Please note:  Only one allowance per customer, per lifetime, per property leak allowances will be granted. This must be applied for within three months of the repair being made.

Customer/company name*:

Customer reference number (10 digits)*:

Premises name:

Premises number & street name*:

Town/City*:

Postcode*:

Contact telephone number*:

Email*:

Meter details (if available) e.g. meter serial number:

What alerted you to the possibility of a leak? (high bill visible leak etc)*:

When were you alerted?*:

Date and timeCalendarToday

e.g. date of high bill

How was the leak confirmed?*:

When was the leak confirmed?*:

Date and timeCalendarToday

Where was the leak?*:

E.g. supply pipe, meter (please provide as much detail as possible)

Supporting pictures or drawings showing location of leak:

Upload file

When was the leak repaired*:

Date and timeCalendarToday

(please note that South West Water do not provide leak allowances if a leak is not repaired within 30 days of becoming aware)

Details of the repair including evidence (include attachments below)*:

Please included what steps you took to actively repair the leak

Attachments:

Upload file

Meter read taken after the repair*:

Only the black digits on the meter

Date of meter read*:

Date and timeCalendarToday

Any additional information that may help your claim:

Security code:

Enter security code: