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Wholesale Application Forms
Meter replacement (B5)
Application to change non-return to sewer percentage (H5)
Apply for a water meter (B1)
Change of meter type, size or location (B7)
Disconnection of supply (I5)
Leak allowance application (H1)
Meter accuracy test (B3)
Re-connection of supply (I11)
Request to be de-registered from the commercial market (C6)
Run off allowance (H1)
Request for supply / meter verification (C1)
Request for sewerage charges to be removed from your account (C6)
Request to have your surface water drainage charges removed from your account (C6)
Submit customer complaint to South West Water (wholesale) (F5)
Report a leak
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Leak allowance application (H1)
Please note: Only one allowance per customer, per lifetime, per property leak allowances will be granted. This must be applied for within three months of the repair being made.
Customer/company name*:
Customer reference number (10 digits)*:
Premises name:
Premises number & street name*:
Town/City*:
Postcode*:
Contact telephone number*:
Email*:
Meter details (if available) e.g. meter serial number:
What alerted you to the possibility of a leak? (high bill visible leak etc)*:
When were you alerted?*:
Date and time
Calendar
Today
e.g. date of high bill
How was the leak confirmed?*:
When was the leak confirmed?*:
Date and time
Calendar
Today
Where was the leak?*:
E.g. supply pipe, meter (please provide as much detail as possible)
Supporting pictures or drawings showing location of leak:
Upload file
When was the leak repaired*:
Date and time
Calendar
Today
(please note that South West Water do not provide leak allowances if a leak is not repaired within 30 days of becoming aware)
Details of the repair including evidence (include attachments below)*:
Please included what steps you took to actively repair the leak
Attachments:
Upload file
Meter read taken after the repair*:
Only the black digits on the meter
Date of meter read*:
Date and time
Calendar
Today
Any additional information that may help your claim:
Security code:
Enter security code:
Wholesale Application Forms
Meter replacement (B5)
Application to change non-return to sewer percentage (H5)
Apply for a water meter (B1)
Change of meter type, size or location (B7)
Disconnection of supply (I5)
Leak allowance application (H1)
Meter accuracy test (B3)
Re-connection of supply (I11)
Request to be de-registered from the commercial market (C6)
Run off allowance (H1)
Request for supply / meter verification (C1)
Request for sewerage charges to be removed from your account (C6)
Request to have your surface water drainage charges removed from your account (C6)
Submit customer complaint to South West Water (wholesale) (F5)