13 Nov 2018
With summer a pleasant, but fading, memory winter is now inching ever closer, bringing with it the inevitable freezing temperatures and bad weather. For businesses this can mean risk as snow, flooding and other bad weather mean that the chances of disruption and additional costs are increased.
09 Nov 2018
South West Water Business was proud to sponsor the Customer Service Superstar Award at the Cornwall Tourism Awards.
01 Oct 2018
The firm, which trades regionally as South West Water Business, has already won the southern regional Workplace Wellbeing Award and now goes forward to compete against five other organisations from across the UK in the national final.
20 Sep 2018
We have been made aware of a fraudulent email purporting to come from one of the water wholesalers that we work with being sent to one of our customers. In this case, an email was sent to a business claiming to be from South West Water, with the subject South West Water LOA and an attached Word Document called ‘Letter of Authority by South West Water’. The fraudulent email offered discounted water if personal information, including names, addresses, and bank details, was entered.
10 Jul 2018
South West Water Business is urging farmers with alternative water supplies to make sure they carry out regular checks in order to maintain quality levels.
29 Jun 2018
With the Met Office forecasting that the current warm weather is due to continue into next week, here are our tips for businesses to make sure they are using water wisely...
02 May 2018
Water retailer Pennon Water Services has been named as a finalist in the prestigious Utility Week Stars Awards.
23 Apr 2018
Even a small water leak can cause disruption to your business as well as damaging property and leading to increased bills.
23 Apr 2018
Water retailer Pennon Water Services has launched a new website and social media channels for its value added services arm, AquaCare.
22 Apr 2018
Many properties and businesses suffer from poor water pressure and flow. This can occur for various reasons such as when the water main is too small and can’t meet the demand or if there are leaking or blocked service pipes. Hilly ground and the height of buildings can also be a factor as can proximity to a property or business which has large peak water demands such as a holiday resort where many guests will take showers at roughly the same time in the morning or evening.
05 Apr 2018
Water retailer Pennon Water Services has won a raft of national contracts and scored impressive customer service marks in the first 12 months of competition in the non-household water market - the biggest shake-up to the industry for almost 30 years.
08 Mar 2018
Severe weather problems earlier this week highlighted the importance of making sure that agricultural water supplies are as resilient as possible.
05 Mar 2018
The freeze and subsequent thaw have caused wholesalers a number of problems that have, in some cases, impacted on water supply for business customers due to a number of burst pipes.
01 Apr 2017
From tomorrow (1 April 2017), up to 1.2 million businesses and other non-household customers across the country will be able to choose who they buy water and wastewater services from.
29 Nov 2016
Pennon and South Staffordshire Plc Group join forces to create bigger non-household water retail business
16 Jul 2016
23 businesses from Cornwall to Gloucestershire are now benefitting from grants totalling £2.3million from the South West Growth Fund. These first grants from the fund, which was launched last year by Plymouth University's GAIN team, SWMAS Ltd, South West Water Business and the Western Morning News, will deliver 300 new jobs for the region.